![]() Our agents will make sure your number and display name will go for verification with WhatsApp and, once approved, our team will be able to create your WhatsApp channel. To add additional channels please reach out to our Support team with the display name and new number. If you are not seeing the channel creation, please check that the number you have picked is OK for use in accordance with these guidelines: How to pick a number for WhatsApp Business Additional channels When you have entered all your details correctly the channel will be created for you automatically. For instructions on these steps please check here: Verifying your Facebook Business account. When setting up your first channel you will also need to have your Facebook Business account set up and verified. You will be asked to provide information regarding your WhatsApp channel, so please make sure you have details such as your display name and phone number at the ready. If you have yet to create an account, you can view the WhatsApp product page and click on 'Get Started' to get set up. If you have already created an account with MessageBird, you can go to your Channels page and click on WhatsApp to add your first channel. How do I activate my channel? My first channel Following this you can read how to get an Official WhatsApp Business account here: Getting an Official Business Account ("Green Tick") for WhatsApp In order to apply for an Official Business account you must first activate your channel as per this guide. Having a WhatsApp channel does not automatically mean you have an Official Business account. In order to get an Official WhatsApp Business account and have the green tick next to your name, you need to go through a separate process.Please check Facebook's guidelines for picking a display name for more info: Facebook page for Display Names When picking a display name make sure there is a clear relationship with the business.Please check our guidelines for picking a number for further information: How to pick a number for WhatsApp Business. Your phone number should be clean, meaning this cannot have been used previously for a different WhatsApp Business setup.You can read here how to verify your business: How to verify your Facebook Business account Your business should be verified by Facebook before going through the channel activation flow. ![]() Channel approval is at WhatsApp's discretion and is out of our control.What do I need to know before starting with WhatsApp? ![]()
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